Privacy Policy

National Refrigeration & Air Conditioner Repair Services ("we", "us", "our") operates this website to provide information about our AC and home appliance repair services in Kota, Rajasthan, and to allow customers to request service bookings. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you use our contact or booking forms, call, or message us on WhatsApp, we may collect:

• Your name and phone number
• Your service address or area within Kota
• Details about the appliance issue or service requested
• Any additional information you choose to share in your message

We do not collect payment card details through this website, and we do not use cookies for advertising or third-party tracking beyond standard website analytics, if enabled.

2. How We Use Your Information

We use the information you provide solely to:

• Confirm and schedule your AC or appliance repair service
• Contact you regarding your service request by phone, SMS, or WhatsApp
• Improve our services based on customer feedback
• Maintain records for service history and warranty purposes

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your details are used internally by our team to deliver the requested service and are shared with our technicians only as needed to complete your booking.

4. Data Security

We take reasonable measures to protect the information you share with us from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links and Services

Our website may include links to third-party platforms such as Google Maps, Google Business Profile, and WhatsApp. These platforms operate under their own privacy policies, and we encourage you to review them separately, as we are not responsible for their practices.

6. Cookies

This website may use basic cookies or similar technologies to improve browsing experience and, where applicable, to measure website performance through analytics tools. You can control or disable cookies through your browser settings at any time.

7. Your Choices

You may request to review, correct, or delete the personal information we hold about you by contacting us directly using the details below. You may also opt out of promotional communications at any time by informing our team.

8. Children's Privacy

Our services and website are intended for use by adults seeking home appliance repair services. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Phone: +91 75684 73880
• WhatsApp: Chat with us
• Address: Govind Building, Near Panghat Hotel Junction, Kota, Rajasthan – 324002